Privacy Policy for Our Voices Matter

Our Voices Matter CIC (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us.

Our Voices Matter CIC is a community organisation based in Scotland, supporting Black women and children affected by abuse or trauma.

Registered Office: Edinburgh, Scotland
Email: info@ourvoicesmattercic.org.uk
Phone: +44 (0)7591 311607

We may collect the following types of information:

• Personal details (name, email, phone number) when you contact us or fill in our forms.
• Information you share when applying to volunteer or seek support.
• Anonymous website usage data (cookies, analytics) to help improve our services. 

We use your personal data to:

• Respond to your messages or support requests.
• Process volunteer or partnership applications.
• Keep you informed about our work (if you’ve given consent).
• Meet our legal and safeguarding obligations.

We will never sell your personal data.
We may share information only with trusted partners or authorities when required by law or to protect someone’s safety.

We take reasonable steps to keep your data safe using secure systems and password-protected files.
Only authorised team members have access to your information.

You have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for us to contact you.
• File a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being misused.

Our website may use cookies to understand how visitors use our site and to improve user experience. You can disable cookies in your browser settings if you prefer.

If you have any questions about this Privacy Policy or how we handle your data, please contact:
📧 info@ourvoicesmattercic.org.uk
📍 Edinburgh, Scotland

© 2025 Our Voices Matter CIC. All Rights Reserved.